Dartmoor National Park Authority

Business Planning and Performance

To assist our planning processes, for 2009/10 onwards the former Corporate plan has been revised and split into two separate parts: a business plan and an annual review.

The Dartmoor National Park Authority Business Plan 2009/10 is an overview of our planned work for 2009/10. It:

• clarifies the mission of the Authority (what it does and how it does it)
• establishes the values which will underpin the way we do business
• guides the work of the Authority by setting priorities and identifying key delivery actions to help achieve those outcomes
• outlines how we will measure performance and monitor progress
• is the key driver for all service plans and individual staff plans - 'the Golden Thread'
• informs the allocation of resources for 2009/10

This plan will be published in April each year.

The Dartmoor National Park Authority Annual Review 2008/09 reports on progress over the last year, highlighting our key achievements and demonstrating key aspects of the work of the Authority.

This review will be published in June each year.

These two plans together provide an essential reporting link between the Authority, Government, our partners and the public, both visitors and local communities.

Previous years' Corporate Plans can be viewed via the following links:

Corporate Plan 2008-2011

Corporate Plan 2007-2010

Corporate Plan 2006-2009

Risk

The Authority also considers the risks it faces as an organisation - both internally and externally. The Strategic Risk Register for 2009/10 (PDF Help 125kb) is produced as a separate document to record the risks and any actions to lessen the potential impact of these. The Risk Register is monitored quarterly.

Monitoring our progress

We monitor our work through a series of performance indicators which we report in the Annual Review and also throughout the year on a quarterly basis to officers and Members. For 2009/10 the performance indicators have been revised and a new performance assessment framework for National Park Authorities established.
View the quarterly report (PDF Help 58kb)

Continually improving the quality of our services

All our staff will work consistently to achieve high standards and will at all times endeavour to provide a personal and helpful service to the local community and visitors. We will continually strive to improve those services and the way we operate as an organisation. We will therefore, through our Performance Management framework, monitor the effectiveness of our services and make improvements where necessary.  Where that is not possible, or there are circumstances where differing views on decisions prevail, we will always provide a clear explanation and reasons for our decisions.

We are always willing to attend meetings, to listen to local views and explain the Authority’s point of view on particular issues. We will also carry out public consultation in the formulation of policies and will, where necessary, hold public meetings at which you will have the opportunity to discuss matters with Authority Members and officers. We will use the outcome of those meetings to assist with the improvement of our services. We always welcome your comments and suggestions. See Contact us.

Page updated 18 September 2009